How to reduce turnover in operational roles
Four points that change whether an employee stays through the first 90 days.
Published on 5 min read
Recruitment
In operational roles, a large share of exits happens in the first three months. Much of it can be prevented during the hiring process.
1. Describe the real routine
Shift, targets, pace and commute need to be in the job ad.
2. Validate availability
Ask about working hours, transport and rota before the final interview.
3. Take care of the first day
A named person following the first week reduces early dropouts.
4. Check in at 7, 30 and 60 days
Quick conversations reveal problems while there is still time to fix them.
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